Privacy Policy

Sports Pitches UK · Last updated: 6 November 2026

1. Who we are

This privacy policy explains how Sports Pitches UK (“we”, “us”, “our”) collects, uses and protects personal information when you visit www.sportspitchesuk.com, request a quote, sign up to our newsletter or work with us on a pitch project.

Sports Pitches UK is the trading name of Sprots Pitches Ltd, a company registered in England and Wales under company number 13328480. Our registered office is Office 7, Block B1, Business & Technology Centre, 8 East Terrace, Euxton Lane, Euxton, Chorley PR7 6TE.

If you have any questions about this policy or how we handle your information, contact us at info@sportspitchesuk.com or write to the address above.

2. The information we collect

Information you give us

• Enquiry and quote requests: your name, job title, organisation (for example your school, club or facility), email address, phone number, the site address or location of the proposed pitch, and details of the project you describe.
• Newsletter sign-ups: your email address and, if requested, your name.
• Project and contract information: contact details for the people we deal with at your organisation, site access details, correspondence, site survey notes and photographs, invoicing and payment details.
• Funding enquiries: if you ask about our flexible funding options, the information needed to assess and arrange funding, such as organisation details and financial information.
• Correspondence: anything you tell us when you email, call or message us, including through social media.

Information collected automatically

When you use our website we (and the services we use) may collect technical information such as your IP address, browser type, device type, pages visited and the date and time of your visit. See section 9 on cookies.

We do not knowingly collect personal information about children. Although we work with schools, our dealings are with staff and representatives, not pupils. Photographs we take of sites are of the pitch and grounds, and we avoid capturing identifiable people.

3. How we use your information and our lawful basis

Under UK data protection law we must have a lawful basis for each use of your personal information. We use it as follows:

What we use it for	Lawful basis
Responding to enquiries and preparing quotations	Steps taken at your request before entering into a contract, or our legitimate interests in responding to business enquiries
Carrying out site surveys, design, installation, resurfacing, maintenance and repair work	Performance of a contract
Invoicing, taking payment and keeping financial records	Performance of a contract and legal obligation
Arranging funding, where you ask us to	Steps taken at your request before entering into a contract
Sending our newsletter and marketing emails	Consent (individuals), or legitimate interests for business contacts, in line with the Privacy and Electronic Communications Regulations (PECR)
Keeping in touch with existing clients about maintenance and related services	Legitimate interests
Running, securing and improving our website	Legitimate interests
Complying with legal, tax and regulatory requirements, and handling disputes or claims	Legal obligation and legitimate interests

Where we rely on legitimate interests, we have considered your rights and are satisfied they are not overridden. You can ask us for more detail about this assessment.

4. Marketing

We will only send you marketing emails, such as our newsletter, where you have signed up or where the law otherwise allows. Every email includes an unsubscribe link, and you can also opt out at any time by emailing info@sportspitchesuk.com. We will never sell your information to third parties for their marketing.

5. Who we share your information with

We only share personal information where necessary, with:

• Subcontractors and suppliers who help us deliver your project, such as groundworks contractors, surface manufacturers and installers.
• Funding and finance partners, if you ask us to arrange funding. They may carry out their own checks and will give you their own privacy information.
• Service providers who support our business, including website hosting, email, newsletter, IT and accounting providers.
• Professional advisers such as accountants, lawyers and insurers.
• Authorities and regulators where we are required to by law, or to protect our rights.
• A buyer or successor if our business is sold or restructured.

Anyone processing data on our behalf must keep it secure and use it only on our instructions.

6. International transfers

Some of our service providers may store or process information outside the UK (for example Google, which supplies the fonts used on our site, and the newsletter provider). Where this happens, we make sure appropriate safeguards are in place, such as UK adequacy regulations, the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.

7. How long we keep your information

We keep personal information only as long as needed for the purposes above:

• Enquiries and quotes that do not go ahead: up to 2 years from our last contact.
• Client and project records: for the length of the contract and the warranty period, then for 6 years to meet tax and legal requirements and deal with any claims.
• Newsletter subscribers: until you unsubscribe. We then keep your email on a suppression list so we do not contact you again.
• Website analytics data: in line with the retention settings of the tools described in section 9.

After these periods, information is securely deleted or anonymised.

8. Keeping your information secure

We use appropriate technical and organisational measures to protect personal information against loss, misuse and unauthorised access, including access controls, password protection and secure storage. Our website uses an encrypted (HTTPS) connection. No internet transmission is completely secure, but we take reasonable steps to protect what you send us.

9. Cookies and similar technologies

Cookies are small text files placed on your device when you visit a website. We use:

• Strictly necessary cookies, which the site needs to work properly, for example to keep forms secure. These do not need your consent.
• Analytics cookies [if used, e.g. Google Analytics], which help us understand how visitors use the site so we can improve it. We only set these with your consent.

Our website is built with WordPress and Elementor and loads fonts from Google Fonts, which means your IP address is shared with Google when pages load. Our site also links to our Instagram and LinkedIn pages. Those platforms have their own privacy policies, which apply when you visit them.

You can accept or reject non-essential cookies through our cookie banner and change your choice at any time. You can also control cookies through your browser settings.

10. Your rights

Under UK data protection law you have the right to:

• Access the personal information we hold about you.
• Rectification of inaccurate or incomplete information.
• Erasure of your information in certain circumstances.
• Restrict how we use your information in certain circumstances.
• Object to our use of your information where we rely on legitimate interests, and to direct marketing at any time.
• Data portability, to receive information you gave us in a reusable format in certain circumstances.
• Withdraw consent at any time, where we rely on consent. This does not affect anything we did before you withdrew it.

To exercise any of these rights, email info@sportspitchesuk.com. We will respond within one month. There is normally no charge, and we may ask you to confirm your identity.

11. Complaints

If you are unhappy with how we have handled your information, please contact us first so we can try to put things right. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at ico.org.uk or by calling 0303 123 1113.

12. Other websites

Our website may contain links to other sites, such as social media, manufacturers or funding partners. We are not responsible for their privacy practices, so please read their privacy policies.

13. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated shown at the top.